“Winning the Quality Award for Performance Excellence is a tremendous honor,” said Ron Tucker, president and CEO, Baldor. “This evaluation process will aid us in strengthening our management processes, because we believe that everything we do can, and should be, improved. With the help of this program, we are identifying continuous improvement opportunities which will allow us to take even better care of our customers.”
“At Baldor, we believe quality drives productivity, and productivity is critical,” said Wayne Thurman, COO, Baldor. “The Arkansas Institute for Performance Excellence has been a good partner to help us evaluate and improve our processes and systems, and they are a valuable resource for every organization in the state. We would encourage any other Arkansas organization looking to strengthen its business model to participate in the Governor’s Quality Award Program.”
